A repeatable EPC compliance route for every managed landlord.
Cucumber Eco supports letting agents with portfolio triage, landlord communication, referral hand-off, specialist EPC evidence and property-led upgrade pathways.
Compliance communication that protects the landlord relationship.
Agents need accurate information, a consistent process and a reliable hand-off. We provide practical material for property managers while each landlord retains control of the assessment, contract and spend.
Portfolio EPC review
Segment managed properties by rating, expiry and likely compliance gap.
Use the 2030 MEES guideSpecialist assessment
Investigate assumed values and evidence where a D-rated property may be closer to C than the certificate suggests.
Specialist EPC testingLandlord funding check
Screen the Boiler Upgrade Scheme, Local Grant situations and customer-funded alternatives.
Compare funding routesWorks planning
Coordinate surveys and proposals around access, tenant communication and void periods.
Landlord consultancy
Useful support without blurring responsibilities.
Cucumber Eco can provide general policy guidance, property assessment and introductions to suitable delivery routes. The letting agent remains responsible for its own management duties and the landlord remains responsible for legal compliance and contractual decisions.
We do not encourage agents to promise a band change, a grant or a fixed compliance cost before the property has been assessed.
- AccurateUse dated, source-linked guidance for regulatory communication.
- TraceableKeep certificates, surveys, quotes and decisions against the property record.
- PracticalRoute the landlord to a specific assessment with a clear reason.
A hand-off your property managers can repeat.
Start with a certificate list, not a promise to every landlord. Record the rating, expiry, known works and access contact; identify which homes require a deeper review. Agree how the landlord is introduced and what information may be shared before sending personal or tenant documents.
The hand-off should explain the reason for the specialist EPC review, who books access, who approves costs and how the result returns to the property file. Link your landlord communication to current compliance guidance and funding conditions, not an unqualified guarantee.
What to establish before committing
- Portfolio triage and a named next action for each property.
- Agreed landlord/tenant communication and access responsibility.
- Survey findings, agreed measures and final certificate returned to the owner.
Start with a single referral or discuss the scope of a managed-portfolio review.
Evidence first, then a defined next step.
Each stage should reduce uncertainty about the property, the technical scope, the funding or payment route and the party responsible for delivery.
Share
Provide the portfolio list or refer an individual landlord.
Triage
Prioritise by rating, expiry, tenancy and known building type.
Assess
Arrange evidence review, technical survey or funding check.
Report
Return a clear next step and supporting documentation.
Answers before you commit.
Direct information on suitability, cost, evidence and responsibility.
Yes. A desktop certificate triage can identify which properties need a deeper assessment first.
Only with an agreed lawful process and the necessary consent. Access and communications should be coordinated through the agent or landlord.
No. We provide energy and property guidance. Agents and landlords should obtain legal advice where interpretation or enforcement risk requires it.
No. Eligibility and approval sit with the relevant scheme or delivery body.
Give landlords a credible next step.
Speak to us about a single difficult property or a repeatable portfolio referral process.